ATTENTION: Covid-19 has delayed delivery times, please be patient and be aware delivery times may vary, thank you for your support.

Terms & Conditions

All orders and purchases made through this website are subject to the Terms and Conditions outlined below.

These Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by CMA CORP "Covid Masks Australia"

All orders and purchases made through the facilities of this website shall be subject to these Terms and Conditions.

CMA CORP "Covid Masks Australia" may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items.

All prices listed on this website, unless otherwise stated are in Australian dollars (AUD) inclusive of GST. 

All charges will be processed in Australian dollars.

CMA CORP "Covid Masks Australia" reserves the right to limit the purchase quantities of certain items.

CMA CORP "Covid Masks Australia" will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, CMA CORP "Covid Masks Australia" will not be responsible for any delays in delivery which are beyond its control.

If goods are not available or there is a delay in delivery CMA CORP "Covid Masks Australia" will notify its customers within 3 business days.

Goods will be shipped via courier or Australia Post.

Once Payment has been received and processed, goods will be shipped.

Please allow 2 – 10 business days. For any bulk / custom orders / pre-orders please allow 15 – 40 business days for delivery.

Customers that pre-order items will be updated weekly on the status of their pre-order via email.

Customers that order items that are manufactured in blocks, e.g. this item will be manufactured in blocks of 20 (this will be labelled in the products description) will be updated every week regarding their order via email on delivery times.

EXPORT RESTRICTIONS

CMA CORP "Covid Masks Australia" will deliver to addresses within Australia only. Goods will not be shipped internationally.

PRIVACY AND SECURITY

Any personal information you provide will only be used for the purpose which you have provided it and will not be added to any third-party mailing lists.

Credit card transactions and personal information with CMA CORP "Covid Masks Australia"are safe.

Our secure server software (SSL) is the e-commerce industry standard and encrypts all payment information when you make a purchase. This prevents unauthorised access to your private information.

Our website does not store Credit Card or any other payment method credentials.

SHIPPING

We only ship within Australia.

Delivery is via third party courier or Australia Post.

Shipping address cannot be changed once order(s) has been shipped.

As the registered couriers are third-party courier companies, we are unable to control their delivery time. The courier is also unable to ring you prior to or during delivery.

If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative like your work address for delivery.

If you are not home at the time of delivery additional delivery charges may apply.

Order(s) cannot be cancelled once order has been shipped.

Shipping time may vary depending on your location, please allow 2 – 10 business days for delivery. For any bulk / custom orders / pre-orders please allow 15 – 40 business days for delivery.

Shipping charges are determined by packing size, weight and delivery location.

RETURNS

Defective items will be credited or replaced.

CMA CORP "Covid Masks Australia" will not refund freight cost for incorrect purchase or change of mind.

These goods must be returned in original condition at the customer’s expense.

It is our strict policy not to credit or refund items that have been decorated (e.g. printed or embroidered) or altered even if they are faulty.

It is the customer’s responsibility to check all garments before doing any alterations.

All Refund requests need to be made in writing to info@covidmasksaustralia.com within 7 days of purchase.

In the event that CMA CORP "Covid Masks Australia" chooses not to ship an item, you will be notified by email and any amount charged will be refunded.

East & West Corp Pty Ltd T/As CMA CORP "Covid Masks Australia"

info@covidmasksaustralia.com 

ACN 642 600 897